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Rendelius
Critical Error
Joined: 06 Jul 2001
Posts: 16
Location: Austria |
| MMORPGDot Feature: Ekim's Gamer View: The Price of Quality |
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Right on the heels of the release of Star Wars: Galaxies comes the latest <a href="http://www.mmorpgdot.com/index.php?hsaction=10053&ID=637" target="_blank">Ekim's Gamer View</a> at MMORPGDot: The Price of Quality. Here's a snippet to wet your mouth:
<br><blockquote><em>I’m not too demanding, and I won’t trash SWG from the start just because they decided to charge me more to play. But I do expect something for those $2. What I expect most is that the show-stopping bugs I talked about last week which are still very much a part of ShadowBane, a game that is now 3 months old, will be gone from SWG by the time they actually start charging my credit card. I expect that the developers respond to problems in a timely manner, even if it’s just to say that they are working on things. I expect that lag problems will be looked into quickly, and fixed as fast as possible as well. I expect a smooth gaming experience, and a pleasant environment to play in.</em></blockquote>Be sure to head over and read the rest (and yes, MMORPGDot carries a lot of additional MMORPG news we do not cover here at RPGDot *g*). |
Sat Jun 28, 2003 8:51 am |
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methusala
Tempered Warlord
Joined: 06 Jun 2003
Posts: 281
Location: Odinwald |
He expects alot and rightly so.He should be demanding more. Unless droves of paying customers demand a change in the policy of putting out "beta" product and then charging you to test their game,nothing will change. SWG,AC2,SB are just three examples. |
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Sat Jun 28, 2003 8:56 am |
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Lord_Brownie
High Emperor
Joined: 16 Feb 2003
Posts: 575
Location: Unfashionable arm of the spiral galaxy |
I disagree with one point: if a player buys a new game and hates it because of bugs, he should be able to get his money back. If i buy a car and it stops working in a few days, I can get my money back because 'lemon' laws protect me from, and software needs the same regulations. It has become so acceptable that games, esp. mmrpgs are released unplayed with major lag, and server unstablity, that hardcore gamers like most of us know to stay away or exspect major problems. The majority of the public, however, does not theses things, and untill the makers of lemon release games ungrade thier standards the public should be protected, just like they are protected by companies who would make bad cars, or exploding blenders. Voting with dallors is not now, nor ever has been enough to keep companies from making bad products, infact the mass about of profit from mmrpgs and computer games in general, encourages unstable games to be released. If i bought a game, knowing if it was unstable, i would be able to get my money back within the first week, i would no be so worried about some issues. I feel esp. strongly about this after spenting $110 dollars for two copies of AC2 and then spenting the next few weeks unable to log on to the game. regulations to slow inovation, however, once the makers have caught up to how to make a game, then they can inovate to make good ones. Right now, we pay for a development process that never seems to end, even with brandnew titles by the same company.
LB |
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Sat Jun 28, 2003 11:44 am |
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Ekim
Eagle's Shadow
Joined: 27 May 2002
Posts: 2365
Location: Montreal, Canada |
quote:
Originally posted by Lord_Brownie
I disagree with one point: if a player buys a new game and hates it because of bugs, he should be able to get his money back. If i buy a car and it stops working in a few days, I can get my money back because 'lemon' laws protect me from, and software needs the same regulations.
Hmm... maybe I came accross the wrong way with that. I generally agree with you on the whole "lemon" theory, and that it should relate to games.
What I was referring to specifically though was the fabled "first day" of launch. On SWG's first day, when the servers were throwing up all over us, there were actually some players on the official boards posting threads asking to be reimbursed. They hadn't played the game yet, as far as I know, no one had! My point is that hiccups like this should be expected - not accepted but expected - as far as MMORPGs are concerned. It's our duty as paying customers to talk about these issues, and to say that bad launch days are bad. Talking about it will make things better in the long term.
Meanwhile, we have to expect games to come out the way they do, hiccups and warts and all. If a player thinks that he can't stomach these warts, then he should stay away until they're gone because they're a fact of life for the time being.
But asking for a refund without even having played for the game because the servers couldn't handle 20,000 people trying to log on all at once is counter-productive, in my opinion. It doesn't help the genre.
_________________
=Proud Father of a new gamer GIRL!=
=Member of The Nonflamers' Guild=
=Worshiper of the Written Word= |
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Mon Jun 30, 2003 5:24 am |
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