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Monkey Fluff
Eager Tradesman
Joined: 24 Aug 2005
Posts: 34
Location: UK |
| WARNING! Beware Bontonland.cz |
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I feel I have been constantly posting in this forum about Bontonland.cz for days now. Anyhow, I feel it is important to share this with people.
A few days ago I posted about attempting to make a payment with Bontonland.cz but receiving an error when sending my credit card details (see here.) Never receiving a response to my email or any kind of confirmation, I thought I was safe in making the purchase again. I did this, and it all went through fine, I received confirmation and everything.
It now appears I've been charged for both transactions on my credit card. I'm not implying the company is necessarily untrustworthy, I've just emailed them and guess I'll have to wait 'til Monday for a response, but I think others should be aware that this can happen.
It blows.
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The Dude abides. |
Sat Sep 10, 2005 11:50 am |
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goggle
Village Dweller
Joined: 08 Sep 2005
Posts: 6
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Sorry to hear that monkey fluff. As I said on a previous thread (before being deleted) this happened to me too, but I have been charged just once. So hopefully its not a "scam" but a genuine error. Hope they sort it out soon. |
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Sat Sep 10, 2005 3:49 pm |
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Maylander
High Emperor
Joined: 22 Mar 2002
Posts: 1712
Location: Norway |
Yeah, I hope it gets fixed soon. Would be great to find a trustworthy supplier of the English NotR. |
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Sun Sep 11, 2005 7:18 pm |
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Xerxes712
High Emperor
Joined: 01 Nov 2002
Posts: 605
Location: Uber die Welt |
Even Rollenspiel sent two copies of German Gothic Gold. I just sold my extra off right here on this forum. No big deal, alot of takers.
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Wo ist mein Sumpfkraut? |
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Sun Sep 11, 2005 8:14 pm |
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Monkey Fluff
Eager Tradesman
Joined: 24 Aug 2005
Posts: 34
Location: UK |
quote:
Originally posted by Xerxes712
Even Rollenspiel sent two copies of German Gothic Gold. I just sold my extra off right here on this forum. No big deal, alot of takers.
Although it wouldn't be ideal, I won't deny it would be okay if I received two. I'm more worried that I won't receive the second copy anyway as the transaction didn't go through fully.
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The Dude abides. |
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Sun Sep 11, 2005 10:01 pm |
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Svetty
Eager Tradesman
Joined: 13 Feb 2004
Posts: 29
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I have emailed them today for an update on my order placed 26th August. I'll report back if/when I receive a reply.
EDIT: I have received an email saying they have posted my order today. Now the wait.....
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Svetty
The Devil's Advocate |
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Tue Sep 13, 2005 7:51 am |
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Monkey Fluff
Eager Tradesman
Joined: 24 Aug 2005
Posts: 34
Location: UK |
With what address did you contact them? They haven't yet responded to my enquiry about having made two payments.
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The Dude abides. |
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Tue Sep 13, 2005 10:32 am |
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Hagen
Counselor of the King
Joined: 18 Jun 2003
Posts: 350
Location: England |
Certainly something to be weary of when ordering from them, myself I had no problems it went through first time fine...
Be interesting to know if perhaps the peeps that have had problems are you using firefox?
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"There are many questions which fools can ask that wise men cannot answer."
--George Polya (1887-1985) |
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Thu Sep 15, 2005 11:42 am |
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Monkey Fluff
Eager Tradesman
Joined: 24 Aug 2005
Posts: 34
Location: UK |
Good news!! I called them (God knows how much that cost me) and the lady was very helpful. After a few communication problems (her English was good, but a little broken - I think I was speaking too fast for her), we established the problem and she said she'd refund me for the first order. I can now happily confirm that the money has successfully gone back into my account.
Sweet!!
(Only problem appears to be that the exchange rate has changed slightly and I've lost just under two quid. Oh well.)
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The Dude abides. |
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Thu Sep 15, 2005 1:19 pm |
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Gorath
Mostly Harmless
Joined: 03 Sep 2001
Posts: 6327
Location: NRW, Germany |
I´m always using IE when shopping online. Many shops are only optimized for the standard browser. It´s safer not to experiment.
Use your favourite browser for everything else.
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Webmaster GothicDot |
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Thu Sep 15, 2005 10:27 pm |
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karaknic
Village Dweller
Joined: 16 Jan 2003
Posts: 16
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Too bad I'd have been up to buy the expansion as I don't have a credit card...stupid solo cards  |
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Tue Sep 20, 2005 5:42 pm |
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