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Xerxes712
High Emperor
Joined: 01 Nov 2002
Posts: 605
Location: Uber die Welt |
Another update for anyone following this. It looks like it really was not sent until October 6, 2005 from Czech. So hopefully it will be here given two weeks already airmail within a week. tha is 14 to 20 days. Still have not seen publishing from Aspyre in NA yet.
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Dear Mr. *****,
number of packet is ********** and it was sent from Czech post to your country 06.10.2005. This is the information from Czech post.So the package is on the way and I hope you will obtain it soon. You can try to ask on your post office. If it din't arrive till end of this month, mail me, we will send new package.
Have a nice day
Lucie *****
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And it would seem they are willing to replace it if it did get lost. That would be very nice of them and restore my faith .
I really hope it was just the customs delay due to 'Random Package' searches they do for 'nasty' surprises in the mail here in USA. Hell, the postal inspectors probably played the game through for themselves first. 
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Wo ist mein Sumpfkraut? |
Wed Oct 19, 2005 3:03 pm |
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Gorath
Mostly Harmless
Joined: 03 Sep 2001
Posts: 6327
Location: NRW, Germany |
I guess the real problem is that transportation businesses (have to) wait until a shipping unit (or whatever this is called  ) - a container, a plane or whatever they use - to a certain destination is full. Between "big" economies this is a neglectable issue. Germany and the US for example have so much business going on between each other that it hardly takes longer than a day until a shipping unit is ready to go. I´m not sure how "normal" low quantity export from the Czech Republic to the US is.
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Webmaster GothicDot |
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Wed Oct 19, 2005 10:34 pm |
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cluster550
Village Dweller
Joined: 13 Jan 2003
Posts: 18
Location: WV, USA |
Well... one of the two copies I ordered arrived at home on Monday. I'm at college right now, so I had my dad open the package, and he said that there was only one copy of the game in it.  Now I'm not sure if they somehow forgot one of my copies or if they were just shipped seperately and one is a little behind. Did anyone else who ordered two copies get them seperately? I guess I'll wait to see if the second copy shows up soon. If it wasn't shipped, then my friend and I will be sharing a copy until we can get a US copy. |
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Wed Oct 19, 2005 11:33 pm |
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Larbry
Village Dweller
Joined: 08 Jun 2003
Posts: 16
Location: Idaho, USA |
I ordered two copies and received both of them in the same package.
On a side note: I'm very impressed with the add-on. The game is very much improved! |
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Thu Oct 20, 2005 2:21 pm |
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Xerxes712
High Emperor
Joined: 01 Nov 2002
Posts: 605
Location: Uber die Welt |
Well, here it is the end of month and still no game. They are not even answer my e-mail to resend the package as they promised. 
I can not believe this. I paid 65 USD for an expansion I never even have yet. 
Then two days later they announce the US release for 20 USD.
I will tell you next week what I think of 'Bontonland' if they will not answer me.
Ordered September 18, 2005. Now it is October 29, 2005.
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Sat Oct 29, 2005 4:04 am |
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bjon045
Fearless Paladin
Joined: 02 Jun 2003
Posts: 234
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EDITED: Sorry misread the month bit. That is a long time to wait indeed. |
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Sat Oct 29, 2005 7:14 am |
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Gorath
Mostly Harmless
Joined: 03 Sep 2001
Posts: 6327
Location: NRW, Germany |
Damn, this is really taking a lot of time.
_________________
Webmaster GothicDot |
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Mon Oct 31, 2005 12:40 pm |
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Xerxes712
High Emperor
Joined: 01 Nov 2002
Posts: 605
Location: Uber die Welt |
Well, finially it looks like I got a notice from my post to pick it up at the post office. 
Yes, a really long time and alot of money.  Maybe it was held up due to the wrong zipcode format, which causes it to be not read by the computers and needs to be hand sorted.
IA and LA in some fonts looks identical. So it ended up in Lousiana instead of Iowa without the zipcode in the correct place. That is when there was a huge hurricane that blew that state away. They are just now getting lost mail package back on track from the sorting facility down there by hand labor.
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Wo ist mein Sumpfkraut? |
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Tue Nov 01, 2005 12:02 am |
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Xerxes712
High Emperor
Joined: 01 Nov 2002
Posts: 605
Location: Uber die Welt |
Yes. wrong adress. Somebody, it appears in french language in between, re-wrote down the adress by hand writing. They made all the numbers "1" look like"7". They should be retired from the post office there for such sloppy hand writing.
To add insult to injury, the cheap DVD case it came in got crushed in one corner, cracking the CD. and there is no manual as you know.
So I finially got it, with a cracked damaged DVD case and a broken CD. 
I can imagine it would cost me another 40 USD and three months for a RMA return merchandise order?
Can someone translate this badly written e-mail I got? It appears some characters are not converted correctly. I can understand some Slavic language but this is just ridiculous if it was not so sad. I could not make up a more expensive exhaustive horror story.
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Vážený(á) pane(paní) ********,
jsme velice rádi, že jste nakoupil(a) v našem virtuálním
megastoru Bontonland.cz. Vaši objednávku číslo jsme zpracovali
a dne 01.11.2005 předali zásilkové službě, která Vám zásilku doručí. Můžete ji
očekávat následující pracovní den mezi 9,00 - 17,00 hodinou.
Pokud byste měl(a) jakékoliv dotazy či připomínky, kontaktujte
operator@bontonland.cz nebo volejte na
224226242 mezi 8:00 a 16:30.
Těšíme se na další spolupráci a přejeme hezký den
Jana Šťastná
Zákaznický servis
-------------------------------------------
My first guess is that a reclaimation number can be made after 30 days (November 1, 2005) the last 'Ravi-mail' sent out item and I need to call the phone number.
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Last edited by Xerxes712 on Fri Nov 04, 2005 3:36 am; edited 1 time in total |
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Tue Nov 01, 2005 6:00 pm |
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rockfest
Village Dweller
Joined: 29 Jul 2005
Posts: 8
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Dear Mr/Mrs
We are glad, that you have bought (article) in our megastore Bontonland.cz. Your purchase order has been processed and 01.11.2005 sent by mail-order company, which will deliver it to you. You can expect it next day between 9:00 and 17:00 (that isn't valid for foreign countries, only czech). If you have any questions or suggestions, mail to operator@bontonland.cz or call 224226242 between 8:00 and 16:30 (by central europa time zone)
We are looking forward for next cooperation. Have nice day.
Jana ťastná
Customer Service
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A czech guy translated it. Hope it will help you.
_________________
From the deepest corner of hell a demon will save the day |
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Tue Nov 01, 2005 10:29 pm |
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Xerxes712
High Emperor
Joined: 01 Nov 2002
Posts: 605
Location: Uber die Welt |
Thanks for the translation. 
The saga continues....
I did get an e-mail they are sending me another copy within 15 days. That is good news. They stand by their product.
I hope this one is in a hard package. It would seem the mail takes a 'beating' along the way.
The last one had three labels on it. I think it went around the world quite a bit before I got it. Too bad it was crushed and broken...
Yep, sooon I will get the NoTR in a couple of weeks...
Come back and read more exciting stories of 'Tales from the Darkside'.
New episode in two weeks.
_________________
Wo ist mein Sumpfkraut? |
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Fri Nov 04, 2005 3:33 am |
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cptmaxon
High Emperor
Joined: 19 Jun 2003
Posts: 557
Location: Israel |
my god man , it's enough to turn some one into a pirate.
_________________
"We're still flying"
"it's not much"
"It's enough" |
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Fri Nov 04, 2005 4:57 pm |
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rockfest
Village Dweller
Joined: 29 Jul 2005
Posts: 8
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You're welcome.
_________________
From the deepest corner of hell a demon will save the day |
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Sat Nov 05, 2005 10:03 pm |
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