Warcry: Sony Online Entertainment is undoubtedly the biggest player on the MMORPG scene. In what ways does SOE continue to innovate, and how are you involved in that process?

Raph: Well, innovation comes in a lot of flavors, from the wild crazy high risk thing to the incremental feature addition. I'd like to think we're up for all the flavors, in different proportions. For example, PlanetSide was a big risk for us-an unproven type of MMO. I've noticed that we don't necessarily get credit for the incremental innovations, but it has to be our bread and butter anyway. You can only do so many hugely risky titles at a given time. Of course, I doubt you guys care how cool the backend conversation tool on EverQuest 2 is.