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EverQuest: Letter from John Smedley

(PC: MMORPG) | Posted by Dhruin @ Friday - May 28, 2004 - 05:11 -
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Sony Online President has posted an open letter at the official EverQuest site, explaining that Omens of War will be delayed to August and admitting mistakes with Gates of Discord. Here's the full post:
Hello Norrath!

I wanted to announce that we've decided to push Omens of War back to Late August in order to give the EQ team time to respond to important issues that the EverQuest community is raising (specifically including the issues with Gates of Discord). We've heard some concerns from within the community that we feel are important enough to push back our next expansion and spend time fixing the problems you have brought to our attention. At the end of the day, we work for you and it's important for us to demonstrate that we both understand and appreciate that. We're also inviting many members of the community to join us here at SOE for a day to have a direct dialog with the development team about issues that are important to the EverQuest community as a whole. We've already sent out the invitations and are making all the arrangements. In addition, our EQ community managers will be coming up with a list of issues raised on the message boards so that we can come back to you with a specific list of things we're going to address.

I'm sorry if you feel we haven't been listening and reacting appropriately. We do our best to balance all of the needs and concerns you raise along with expanding Norrath and giving you new and wonderful things to do in EverQuest, but we do make mistakes. We've heard you loud and clear.

We have many things planned for EverQuest over the upcoming years, and our goal is to keep you happily playing EverQuest for a long time to come. The best way for us to do that is by first and foremost is by listening to you.

John Smedley
 
 
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