Jonric: Are there many friendly and neutral NPCs? What roles do they play, and how important are they overall?

Volker Wertich: There will be a lot of neutral and friendly NPCs. Like in any other RPG games, there will be cities you can visit where you can talk with them. Some will give you quests, or you can sell and buy things at a merchant. Sometimes, you will also get reinforcement units in cities, when you convince or help somebody.