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Once again, there are new team comments on the official Ultima Online site. This time, it's Amy Sage to talk about personal and team related issues:
About 6 weeks ago I was busier than I think I’d ever been in my life, trying to juggle three positions, and probably accomplishing about 30-40% of each, even working most nights from home after I left the office. But it’s a different story now, as Sannio and Kerowyn are both settling in very well here in the OCR department. Sannio’s demeanor on the boards is good-natured and friendly, and he’s still meeting with the folks here to learn all the facets of UO’s development so he can answer more questions and dig into the concerns of the players. Kerowyn is tackling the necessary UO.com updates, has been re-establishing regular contact with our fansites (as a side note, any fansite operators who would like to be on our fansite update list should contact kerowyn@uo.com), and taken on a multitude of tasks related to the planning of the Online Worlds FanFest.
The department is running more smoothly every day, but one area that has still been a real challenge has been board moderation. When Sannio came into the picture, I felt he should be as positive as possible in his interactions with our community, so I didn’t think it was a good idea to have him come in and immediately take on the role of disciplinarian. (Since I’m already seen as a disciplinarian of sorts, I figured it was all right to have a few people continue to curse my name if necessary *chuckle*). Kerowyn has had way too much on her plate to have time to read all the board posts, so that’s been left up to me and our contractors. Until now, that is… and I am absolutely thrilled to introduce a new position into the OCR fold here at Origin: that of Online Community Moderator! Our contracted board moderators have done an incredible job of helping the boards to run smoothly, and I have asked one of them, Greywolfe, to work here as a full-time board community moderator, starting today.
Greywolfe has been one of our most active board moderators since the official UO boards opened, and I feel this addition will be an incredible asset to our community. Sannio will still be the main contact point for information and the person who collects the feedback, but Greywolfe will be responsible for enforcing board guidelines, and will also be helping folks find their passwords and solve other board-related problems.
This is a great time to discuss a few other changes to the boards as well… several issues seem to keep popping up on the boards, including things like the endless Trammel vs. Felucca debates, and posters including huge signature files on their posts. The board guidelines that were there before were a basic set of guidelines, but they were too ambiguous in places, not stressing things like exactly how big was too big when it came to signature files, and not discussing why endless Trammel/Felucca debates were not helpful to the board atmosphere. So the board guidelines at the top of each main forum have been expanded to be a lot more specific in what’s cool on the boards and what’s not, and should serve to make our vision for the boards much more clear. You can read them here. They’re pretty long, but I highly recommend that anyone posting on our boards take a couple minutes to read through those and be familiar with them if possible (which will certainly make Greywolfe’s new job easier!).
So welcome Greywolfe into the office and the department, and I look forward to seeing the UO boards develop into a closer and more cohesive community than ever (of course, we don’t expect all the feedback to be praise, but I’d like to see the signal-to-noise ratio improve, and I think we’re on the way to accomplishing that). :-) |
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