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Gamesdomain has an interestingarticle about Anarchy Online, or better about FunCom's U.S. offices (they consist of two rooms and sleeping bags). While the article tries to keep a positive tone, it gave me the impression that Funcom is a bunch of amateurs (dedicated amateurs, granted) like us *g*. here's a snippit from what they wrote:
Although moving to more suitable accommodations later this month, Funcom's base currently consists of two small rooms sharing the fourth floor of a Raleigh-Durham office complex. The support staff occupies one of the cramped rooms, which is packed with networked computers along two adjoining sides. Each is manned by an employee who may or may not have been aware when signing up of how close a proximity he would spend each day to his fellow colleagues.
Sprawled on the floor when I arrived was one member of the support crew, wrapped in a sleeping bag, somehow dozing to the continuous clickedy-clack of key pressing. "Oh don't mind him, step over him if you need to," someone kindly offered. "He's just come off the night shift and is staying here until his next one starts in a few hours."
Perhaps unsurprisingly several members of the team voiced excited expectations for their new location, which will come complete with bunk beds and showers - one supposes these things are important to people who admit to sometimes working 96-hour weeks. It sounds like slave driving, but this is undoubtedly nothing new to each member of the support staff, coming as they do from a background in game testing or volunteering, mostly with the other popular online RPGs. Funcom wanted to be sure that when a player contacts them, they wouldn't be getting advice from an apathetic worker reciting technical pointers from a clipboard. |
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