VGS: Do you find that the role of Online Community Manager evolves every day? Give us an example of what surprises may pop up for you from week to week.

Cindy Bowens: My job is definitely always evolving and always exciting! There are always surprises and always interesting things to do!

A “typical” day involves answering emails and instant messages to keep in contact with the fan sites and other community members and leaders. I help coordinate interviews with team members and oversee certain features on the Sigil website. Then there are a hundred other things that can and do pop up throughout the week.