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The AO Live team has jacked up the daily update, this time dealing with disconnects and exploits:
Today we will thank you for all the positive response and abundance of good suggestions you provided us with in our first thread in our new forum. We will talk about a possible reason for some disconnects, and more about exploits.
First, thank you very much for your feedback on the community site and bulletin board. There are a lot of very good suggestions in this thread that I will start to look at. It will take a little work and time to process all the information however, and what I will do is go through all your postings and group the suggestions, and discuss them with the web-editor and designers. Please expect a summary and some comments from me on your postings tomorrow.
The team has worked with a customer that had a lot of disconnect problems. They discovered the reasons for his problem, and this is a potential solution for several of the people experiencing disconnects while playing Anarchy Online. Some ISPs don’t recognize the traffic from Anarchy Online as Internet traffic, and automatically disconnects you because it thinks your connection is idle. One thing you could try to avoid it, and check if it might be the cause of your disconnects, is to set up your mail reader to look for mail every 5 minutes.
An exploit in the game is a bug or design error that makes it possible for characters to fight monsters, solve quests, or earn money that normally should be out of that character’s reach. Funcom is actively working to remove exploits from the game.
An exploit is regarded as a bug that we have to fix. We expect players to inform us about exploits, not tell other players about their discovery and to not use the exploit after they have found it. Exploits could lead to suspension of your account or banning. This has happened to some accounts already.
The investigating of exploits in Anarchy Online is based on two sources of information: Reports from players and reading through logs. All reports received through mail and petition is used to get exploits out of the game. In addition, we are able to find detailed information about characters. This is used to find characters that have insane amounts of credits or are augmenting in level faster than we would expect.
It is important not to spread information about exploits after they have been discovered, as the team needs time to solve the problem. It is dangerous to tell you that we are working on a fix, because this information could lead to more people learning about the exploit and using it. While the team is working on it, please don’t tell anybody about the exploit.
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