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There is an announcement at the official site for Anarchy Online, announcing that lost items can now be recoeverd:
Service department will now be able to reimburse lost items.
We have made extensive changes to how items are logged over the last few patches, which allowed us to create a first version tool that can verify what happened to an item prior to it disappearing.
This has been a long awaited tool for both our customers and our Customer Service department, and I hope this will enhance the game experience in Anarchy Online.
There are a couple of things you should remember if you experience a lost item:
Try to zone and log out once. This synchronises the logs and you might get the item back automatically. This is not an actual lost item case but a known visual glitch in the client.
If this doesn't help you should send a petition using /petition.
The following is an example on what to write to be sure your petition is auto-classified correctly in our system:
/petition Lost item. I lost my QL 42 Yalmaha.
Make sure you include both the name of the item and the quality level (QL). You must know what item you lost.
You must claim your lost item within 24 hours of losing the item. If you are not sure when you lost the item there is a good chance we will not be able to help. |
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