The last time I was asked to do this I was a Senior Game Master for Ultima Online. Since then, I have moved into the role of Lead Game Master. I have been doing this job for just over a year now. My role consists of supervising the in-game support staff, as well as managing the service for Ultima Online, Earth and Beyond, and The Sims Online. This mostly consists of making sure everything is running smoothly, as well as getting issues resolved that affect the service with each of these games.
The tasks I am faced with can be more than challenging at times, so having a great team to work with is extremely important. I have been very fortunate in that I have had the opportunity to work with some outstanding individuals. The group we have right now certainly falls into that category; they make me laugh and keep me on my toes. More importantly, they have shown me that they are always willing and able to address any challenge I happen to throw their way.