MMORPG.com: Settlers of Ganareth has simply let a lot of people down. You’ve fallen from top hyped game to #32. In the last Q&A you mentioned people were expecting Dark & Light when you were giving them Settlers of Ganareth. The response was less than positive. Do you have any other theories why so many people are disappointed?
Dark & Light Team:

The first point is that most people think that SoG is a beta test of DnL. We certainly did a bad job of communicating once we reached this stage. SoG is a specific game event, totally independent from the DnL beta.

Second point, we had a lot of server troubles at the SOG launch, with lots of lag. We quickly patched the game after its release with two important patches. These patches were key for us, but really disappointing for our players as they didn’t bring real improvements to the game. Now our servers are much more stable and we encourage our registered players to come back and try again.

The third point is that players were disappointed by their first impression of SoG which included many bugs, content troubles and a not-very-intuitive interface. It took too much time to fix it, with patches that were too large.

These points did contribute to give a negative image of the game to our fans who’ve been waiting for DnL for a long time now. We sincerely apologize for these problems.

But if the starting of SoG was difficult, it didn’t impede players from conquering the first territories of Ganareth. All the 90 baronies of SoG are taken now, and fans are still playing to win a fight in these occupied baronies. We can only recommend that players to come back in SoG; even if the balance and content are not at the level of DnL, the recovered server stability promises many fun moments in Ganareth.