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Pann, EVE Online Community Manager, was partner in an interview at Stratics. It's more about her than about the game, and they talk about her job and why she thinks women are so predominant in the job she has:
Q: Do you have a theory as to why, in a male dominated field, so many community managers are female?
A: It comes down to one of the primary differences between men and women: the difference in how we think. Studies have shown that most men are goal-oriented while women are global thinkers. Being global thinkers is what makes most women good mothers. It's as important as having maternal instincts. When your kids are quiet, the dog is missing, and the bathroom door is locked, you notice, you theorize and you react... hopefully before Fido gets a mohawk with Dad's electric shaver.
I see this every day when working with the team, particularly the guys I have the most contact with - Campion, our producer, and the PR guys, Booster and Coroner. They are so focused on the task at hand that their peripheral senses may not always pick up on other things. Part of my job is to make them aware of upcoming issues we may need to address or rumblings from the community that may have been too subtle for them to notice.
That's not to say that men can't be good community managers or that women can't be good game developers. There have been outstanding representatives of both sexes in all areas of gaming, but I do feel that this is probably why most community managers are female. |
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